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Check fraud is rising — and ATM and ITM channels are increasingly at the center of it. Self-service terminals process high check volumes without a teller present, which makes automated review controls the primary line of defense. When those controls are outdated, siloed, or slow to update, the window for fraud widens.
This guide covers the fraud types most relevant to terminal deposit environments, the real cost of delayed detection, and the controls that make the biggest difference.
Most check fraud at the terminal falls into a few patterns, often used in combination:
Fraud losses are only part of the picture. When review is batch-based rather than real-time, back-office teams spend hours reconciling transactions that should have been flagged at capture. The labor cost alone often exceeds the value of the fraud being prevented — and the compliance exposure from undocumented exceptions adds further risk.
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One community bank reduced daily balancing from four hours to 45 minutes after modernizing its deposit review and exception routing. The change came from real-time visibility and automated flagging — not additional staff. |
As ATM and ITM fleets grow, the problem scales with them. Manual review workflows don’t — which means every terminal added without improved review infrastructure increases exposure proportionally.
Strong fraud outcomes at the terminal come from layering complementary controls, not from any single tool:
Examiners are paying closer attention to how institutions document and govern deposit fraud controls.⁵ The standard isn’t just that fraud is detected — it’s that exception handling is consistent, decisions are traceable, and review rules are demonstrably current. Institutions relying on informal or undocumented processes are increasingly finding this flagged during examination, separate from any actual fraud losses.
When deposit systems can analyze and share data in real time, the benefits ripple throughout the organization.
Executives gain better visibility into liquidity and transaction flow. Operations teams can detect anomalies immediately. And customers — whether commercial clients or everyday account holders — experience faster deposits and fewer errors.
Modernization isn’t about replacing people with technology. It’s about giving people better tools to do what they already do best.
We work with regional banks, credit unions, and their reseller partners to modernize deposit automation, unify review across ATM, ITM, and additional capture channels, and build fraud controls that scale with your fleet. Contact us today to see how we can help!
📞 (850) 386-2902 🌐 cfssolutions.com ✉️ sales@cfssolutions.com
Sources
¹ FinCEN Alert FIN-2023-Alert001, February 2023. fincen.gov
² AFP 2024 Payments Fraud and Control Survey. afponline.org
³ ABA Deposit Account Fraud Survey Report, 2023. aba.com
⁴ CFS Solutions. “The ROI of Reliable Support.” 2025.
⁵ FFIEC Authentication and Access Guidance, August 2021. ffiec.gov